STAY SAFE. STAY SIXTY.
SIXTY Hotels remains open to serve our community in light of COVID-19.
Here are the safety measures we are taking for the welfare of all guests and our associates.
o Signage has been installed throughout the hotels to promote social distancing
o There are designated food and package delivery areas for guests
o The front desk has been equipped with a plexiglass screen
o Television remotes are sanitized
o Elevator protocols ensures that only one party will ride in an elevator at a time
o Public spaces are open or closed in accordance with local and national government guidelines
o Public spaces that are open are equipped with hand sanitizer and cleaned at increased frequencies
o Associates are required to wear PPE
o Wellness & heath certifications are performed daily for all associates prior to entering the location
o Rooms are only serviced and sanitized before check-in and after check-out to minimize cross contamination during a guest’s stay.
o Guests can opt in for housekeeping service
o TravelMD is consulting on health and cleanliness protocols to help ensure a COVID-19 free environment
o Room are left to "rest" according to health expert guidance
o Special filters for air ducts have been installed to promote clean airflow throughout the building
o Mini bars now offer fabric face masks, hand sanitizer, and other PPE items for guests
o Compressed spray cleaners and electrostatic spray cleaners have been implemented
o UV lights are utilized on packages, guest’s luggage, and within HVAC to promote filtration
o No contact delivery services are available for all guest requests
o Check-in / check-out kiosks will be available for contactless service in addition to digital service
o All paper collateral, trays, and certain decorative items have been removed from guest rooms
Extenuating Circumstances Cancellation Policy
Your safety is and always will be a priority to SIXTY Hotels. If your upcoming plans change, please contact us at the phone numbers listed here:
BEVERLY HILLS: 310-273-1400
More information is coming out every day, and that can make this a confusing time to travel. We’ll continue to monitor the situation and share updates as we have them. In the meantime, we’ve adapted our policies for those who need to cancel.
What does this policy mean?
Eligible reservations can be cancelled without charges, including:
- Guests who are traveling from severely impacted areas
- Anyone who can’t complete their trip due to official travel restrictions, medical or disease control duties, flight or ground transportation cancellation initiated by the provider due to COVID-19, or suspected or confirmed cases of COVID-19
What happens when a reservation that falls under our extenuating circumstances policy is canceled?
- The guest will receive a full refund (including any fees)