Coronavirus Information and Extenuating Circumstances Policy
Your safety is and always will be a priority to SIXTY Hotels. If your upcoming plans change, please contact us at the phone numbers listed here:
BEVERLY HILLS: 1-800-441-5050
More information is coming out every day, and that can make this a confusing time to travel. We’ll continue to monitor the situation and share updates as we have them. In the meantime, we’ve adapted our policies for those who need to cancel.
What does this policy mean?
Eligible reservations can be cancelled without charges, including:
- Guests who are traveling from severely impacted areas
- Anyone who can’t complete their trip due to official travel restrictions, medical or disease control duties, flight or ground transportation cancellation initiated by the provider due to COVID-19, or suspected or confirmed cases of COVID-19
What happens when a reservation that falls under our extenuating circumstances policy is canceled?
- The guest will receive a full refund (including any fees)