ESSENTIAL DUTIES:
Develop and implement strategic sales plans and forecasts to achieve hotel occupancy goals
Develop and manage sales operating budgets
Plan and oversee advertising and promotion activities
Develop and recommend pricing strategies to produce the highest market share
Achieve satisfactory profit/loss ratio and market share in relation to economic trends
Establish and maintain relationships with corporate clients, industry influencers, and neighbors
Guide preparations of sales activity reports and present to executive management
Direct sales forecasting activities and set performance goals accordingly
Direct staffing, training, and performance evaluations to develop and control sales programs
Ambassador for the brand at trade association meetings, etc.
Meet with key clients maintaining relationships and negotiating and closing deals
Analyze and control expenditures to conform to budgetary requirements
Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed sales expansion
Review and analyze sales performances to determine effectiveness
Liaise with management and operating departments to ensure we live up to the service promise to our guests
Resolve guest concerns handling all interactions with the highest level of hospitality and professionalism, whilst accommodating special request if possible in a timely manner
Other duties as requested by management or ownership
MORE SPECIFICS ON THE JOB:
Implement all sales department changes/recommendations
Maintain a consistent corporate image throughout all events
Assist other departments within the hotel to identify key trend for competitiveness
Monitor competitors’ sales activities
Champion our core values by adopting an open and consultative style of leadership and peer communication to provide a role model for all staff that inspires employees to make a positive contribution to the business
Ensure compliance with all SIXTY Hotels’ policies and procedures
Excellent decision making ability
Deliver excellence in customer service
MINIMUM REQUIREMENTS:
Must have selling experience within luxury agencies. Contacts and referrals are a must
Must be a self-starter with an entrepreneurial spirit
Must be able to make strategic business decisions
Ability to multitask, work in a fast paced environment, and have a high level attention to detail
Strong verbal and written communication skills in English
Excellent interpersonal, communication, and presentation skills
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Ability to maintain client relationships. Must be customer focused
Must possess strong presentation skills
Must be results driven
Ability to work in a professional office using the appropriate technology, i.e. computers, telephone, etc.
The employee is regularly required to talk and hear. The employee frequently is required to stand, walk, and requires the ability to occasionally lift office products and supplies up to 20 pounds.
Must have an upbeat, energetic, authentic, and professional attitude
EDUCATION:
At least five years of progressive experience in a hotel sales or a related field required
Or a 4-year college degree in sales, marketing or business administration required
A master’s degree in sales marketing or business administration preferred but not required and minimum one year of related experience
KNOWLEDGE:
Fluency in English – both written and spoken, additional languages a plus
Previous experience working in a hotel
SKILLS:
Basic computer skills – Microsoft Outlook, Word, Excel, PowerPoint
Experience with Opera a plus but not required
PHYSICAL:
Must be able to move about easily
Must be able to lift up to 25 pounds
OTHER:
Must work well in stressful, high pressure situations.